• The Human Cost of Dashboard Success

    When Numbers Shine but People Shrink Last weekend, I caught up with some old friends. Somewhere between the laughter and updates, the conversation drifted to work. One of them leaned in and said, “On paper, our manager’s a star—delivers results, keeps stakeholders happy. But working under him? Exhausting.” The others nodded. They spoke about how blame arrived faster than understanding, and he brushed aside feedback as “his style.” One friend added, “Sometimes he points to third-party criticism as if it’s gospel, while ignoring everything we consistently deliver in so many other areas.” Another admitted they dreaded feedback sessions—not because they feared growth, but because he rarely acknowledged progress. “We deliver…