-
Time Made = Trust Earned
Reply Time- The new KPI for Trust The new KPI for trust has been on my mind lately, especially as I keep hearing the same line everywhere: “I’ve been really busy.” And it struck me—busy is universal. We’re all juggling too many things. But I’ve also noticed something else: when something truly matters, we somehow find the time. A parent drops everything to answer a call from their child. Similarly, a manager replies mid-meeting to their boss. Meanwhile, a friend, exhausted after a long day, still finds two minutes to send you a “thinking of you” message. That’s when I started to ponder: reply time—the new KPI for trust—is more…
-
When The Chase Ends
Life beyond the chase Most of us spend a good part of our lives in motion. We chase careers, recognition, relationships, milestones. We chase happiness itself, believing that once we finally “arrive,” we’ll feel complete. The chase becomes such a rhythm that we rarely stop to ask why we’re running and then suddenly the desire to chase ends. The discomfort of the breaking rhythm Then one day, the promotions no longer bring joy, applause no longer feels validating. Even relationships built along the way seem to demand more than you give back. You don’t feel angry — you feel nothing. And that “nothing” can be harder to face than failure.…
-
Redefining Leadership
Have you ever thought to yourself, “I’m just an ordinary person. A leader? That’s not me.” Well, I used to think that way . In fact, when my mentor once asked me, “Are you a leader?” I hesitated. My gut whispered, “Yes,” but my self-doubt shouted louder. I told him, “I haven’t done anything big enough to call myself a leader. Leaders manage teams or achieve something remarkable in their careers.” He responded with a simple yet powerful question: “Do you think leaders only exist in corporate offices?” On thinking deeply, that question completely shifted my perspective on what it means to be a leader. I realized leadership is all…
-
Leadership Lessons from the Delta Works
This past Saturday, I visited the Delta Works with my family. While my husband and boys admired the engineering feat, I, as a leadership consultant, reflected on something deeper. The History Getting to know how the Dutch managed to barricade the North Sea, preventing devastating floods and carefully managing their waterways, got me curious. I wanted to understand, what triggered them to take up this enormous challenge? The tour guide took us down the memory lane of 1953. It was then, when floods claimed the lives of around 2,000 people, forcing the nation to act. The Dutch did not tackle this alone; they came together as a nation, pooling their…